Reviews

High level, yes I would definitely recommend Carter. Price, knowledge, quality of work, cleanup, all great. I am usually squeamish going with the low quote. Really paid off this time. More detailed: The sales process was great. It wasn't some random 20-something who had never been on a roof. Jim knew the business and process. I wanted a metal roof. He could have just gone with it but instead he really questioned me about why that was what I wanted. He wanted to be sure I would get the value out of the more expensive option. I even received a quote for a traditional asphalt roof in addition to the metal. They are out to get you the right solution for your application rather than the most expensive option. I made the mistake of scheduling in the fall so project start got pushed a few times but that wasn't Carter's fault. They were pretty good about getting back to me when I called and didn't mind answering the same questions multiple times. Both Jim and the owner Austin were on site throughout the installation and cleanup to be sure everything was done right. Overall, great quality, great experience.

Website looks professional.

I really enjoyed the service that they provided me.

Awesome company and amazing services!

Awesome company

Carter Roofing & Exteriors provides excellent customer service. The team is responsive, professional, and attentive to clients needs, guiding them through the project and ensuring satisfaction from start to finish.

Excellent service. True NY roots, will not disappoint.

These folks are friendly and very personable. I will definitely reach out to them if I need any of the services they offer!

I like that your hours of operation are 24 hours a day 7 days a week, it shows that your company understands that not everything happens between 9-5 and your being realistic and sympathetic of those situations which is the kinda company people want to call for help when life's unexpected mishaps come knocking at your at 1:00am . Keep up the great work ,stay safe. Thanks for the work you do.

Carter Roofing and Exteriors did an amazing job! The crew was super friendly, showed up on time, and worked efficiently. My roof looks great, and they made the whole process stress-free. I really appreciate their honesty and quality work definitely recommend them to anyone in Rochester looking for reliable roof or exterior services!

Carter Roofing & Exteriors presents themselves as a trustworthy and professional company. Their website is clean, their services are clearly explained, and they showcase their certifications and past work in a way that builds confidence. Even without being a customer yet, their online presence gives a strong first impression that they take quality and communication seriously

Great website! Very helpful.

These guys can literally do anything from storm repairs to windows. If you want your roof done right, call them. They are the experts and they have multiple ways to contact them.

Possesses an excellent, user-friendly website for people who have never experienced a roofing repair

Everyone I have dealt with has been super nice.

This company was easy to find online and Google maps, shows clear pictures, contact info, and directions, and has good pricing for their services. The people were nice when I called.

Impressive range of services offered by this company. All the information needed are available on the website.

I recently talked to the Carter Roofing & Exteriors team regarding a project quote and was impressed by how clearly they broke down the cost and services. They explained the cost of their service for a new roof for my home, the cost of the materials, and the estimated timeline. I was shopping around for quotes so when I start the project, I will definitely be contracting them.

Very professional to work with and highly skilled! I will be recommending and using them again any time I am in need!

Friendly and professional company to work with! I highly reccomend!

The crew was punctual, skilled, and kept me informed every step of the way. The workmanship on my roof and siding was top-notch, and the results went above and beyond what I expected. Im extremely pleased and would highly recommend them for any roofing or exterior project.

Website is easy to navigate, I like that they provide free estimates.

They are offering many services and the best they offer is instant storm damage roof repair service. Website has all the important information available and can be improved by adding more categorical images, videos and a chatbot to answer the customers queries instantly.

Carter Roofing is easy to contact and had a wonderful experience when I was seeking roofing help. Highly recommend!

A reliable and efficient crew at Carter Roofing and Exteriors. They do the job quickly, and they do it well. We could not be happier with our new roof!

Their team was professional, efficient, and communicated clearly throughout the project. The quality of work on my roof and siding exceeded my expectations. Im very satisfied and would highly recommend them for any roofing or exterior needs.

great job done fast and the cleanup was spotless wouldnt have known they were here

I recently checked out the Carter Roofing & Exteriors website and was impressed by how clearly they explain their services. They cover everything from residential and commercial roofing to storm damage repairs, and even specialized options like metal and flat roofs. What I liked most is that they use their own in-house team for the whole process, which really shows a focus on quality and consistency. The site also highlights how they help with insurance claims and respond quickly after storms, which would give homeowners peace of mind. From the way they present their services and values, Carter Roofing & Exteriors clearly stands out as a dependable, knowledgeable, and customer-focused company.

Carter Roofing and Exteriors has a strong online presence and offers a clear range of exterior services including roofing, siding, windows, and doors. Their website is professional and easy to navigate, which helps build trust with customers looking for reliable home improvement solutions.

Very responsive and friendly staff!

Great experience

I would use this company if I needed any roof work done. The website is comprehensive and easy to navigate. There is an option to get a quote which is nice. I will contact in the future when I need to replace my roof.

Searching for roofing repair companies in the area, I came across Carter Exteriors webpage. The website is easy to navigate, as well as clear of all services provided.

Great company for roof repairs and roof installations. They handle residential and commercial properties.

Carter Roofing & Exteriors are an experienced team offering you free in home estimates, free consultations, and their work is guaranteed. They have all of your roofing needs covered, repairs, inspections, installations, damage repair, gutters, siding, skylight installation and attic venting. Both residential and commercial repairs. Serving the Rochester, NY and surrounding region.

This is a place I will look at when I need their services.

As a first-time customer, I was really impressed with Carter Exteriors. Their website was easy to navigate, and when I called, the staff was friendly, professional, and helpful. I havent started my project yet, but based on the experience so far, I definitely plan to use them in the near future.

Carter roofing has the best roofing services in the area and at a very affordable price. They came and fixed me roof and did a great job and got it done quickly. I 100% recommend them for all your roofing needs.

Carter Roofing did a great job on my home. The crew showed up on time, worked quickly, and cleaned up everything before leaving. Communication was smooth, and the whole process was easier than I expected. Id definitely recommend them if you need roofing work in Rochester

Ive been following Carter Roofing & Exteriors work here in Rochester for a while, and its clear they take pride in what they do. From the projects Ive seen, their crews work quickly, keep job sites clean, and deliver a professional finish. They have a strong reputation in the community and hold high industry certifications, which says a lot about their quality and reliability. Its great to see a local company consistently producing solid work and standing behind it.

Had a great experience navigating the company and I would highly recommend it to customers.

The website is clear, organized, and informative, and they seem like a reliable, trustworthy company. They also offer many different kinds of roofing services.

My neighbor recommended them after his own roof job, and Im glad I listened. Carter Exteriors gave me a fair quote and didnt try to push extras. Honest, clean, reliable.

They have a variety of services to offer and are knowledgeable about all of them. They were easy to contact and the reviews and photos made me feel more secure in my choice.

Carter Roofing & Exteriors has a clean and informative website. I was able to quickly find their services, contact information, and get a quote with ease. The layout is simple and mobile-friendly, and their reviews gave me confidence in their work. One thing Id love to see added is more project photos or recent customer testimonials to better showcase their results. Overall, a trustworthy and professional online presence!"

I appreciate their patience after giving a call and giving me an estimated quote along with answering all my questions. The price is reasonable and will think over it!

The company is easy to contact and well organized. I appreciated the good customer service from this company.

Great company! Great customer service!

Carter Exteriors craftsmanship is excellent. I highly reccomend them

Site is easy to navigate and provides great information on options and the services offered.

Carter Exteriors explained every step of the replacement process before they began. I felt confident and informed throughout the whole job. Communication like that makes all the difference.

Thank you Carter Exteriors for the great job you guys did

Carter Exteriors has built trust in the community with roofing. They are the first ones there after a storm for storm damage repair.

Super easy to get in contact with, responsive, and professional:)

I love how much detail and services that are provided. The information is easy to absorb and find, and the reviews are great making Mr feel more comfortable and they seem more reliable. Very professional and offer just what we need! I recommend giving them a call and checking out their website!

Our neighbors suffered some roof damage due to the latest wind storm and Carter Exteriors came out on a Sunday to check it out and give them an estimate. They returned the next day to start/finish the repair. Amazing service and they're available 7 days a week.

We contacted four contractors for estimates and Carter Exteriors was the best deal. Their communication and customer service was outstanding. We had 20 square of shingles and 20 sheets of sheathing replaced. Their crew arrived at 7:30. They were curtious, polite, hard working. The roll off was in our driveway for less than 24 hours. All materials were delivered and installed the same day. Yard and gardens were cleaned and any evidence of a roof job were eliminated. The attention to detail regarding step flashing and double flashing around chimney were excellent. I would hire and recommend their company for any exterior job.

Lots of service options (commercial and residential). The company is interested in helping its customers find the answers to all their roofing needs!

Carter Roofing services are exceptional. I highly recommend them!

We had a great experience with Carter Exteriors and their team. Nothing but great things to say about them

Carter Exteriors is a very reputable roofing company! I highly reccomend their work

Very friendly group of people. Look forward to working with them again soon.

Carter Exteriors web page is very informative. I how the information is laid out. When I'm ready for a quote for a new roof, I will be contacting them.

My experience with Carter Roofing & Exteriors was smooth and professional. The team was punctual, explained everything clearly, and completed the work on time. The crew was respectful, and the results exceeded my expectations. Id definitely recommend them.

Carter Exteriors provides a lot of valuable information to their customers for all types of roofing services. I'd highly reccomend them

Great experience. Showed up on time. Reliable and trustworthy. I did get a quote a little less but after meeting with Austin I felt I was in good hands. He truly is very knowledgeable and passionate about his job. Definitely recommend.

Were pleased with the new roof from Carter Exteriors. The team was respectful and worked hard

Very impressed with the company website. Set up very professional and is very informative.

Free consultation and estimate!

Your company information is easy to find and your website is easy to navigate!

I called in for information on a near future project at my house. They were very informative and helpful in my decision.

What a great experience with Carter roofing. Definitely recommend!!

I wanted an estimate of my roofing needs so I went to the " Carter Roofing & Exteriors - Roofing Services" website. The site itself is user friendly ad there is an option to chat with the support team. The entire process was flawless, I was served promptly, and all my questions were answered professionally.

The employees were always on time, considerate and easy to work with. They did an excellent job on my roof. It looks fantastic!

The business is very professional and communicates well with their customers throughout the entire process!

Ive been impressed by the amount of services they offer. Its clear theyre experienced and committed to quality work. Theyll definitely be at the top of my list when I need exterior work done.

What really stands out about Carter Roofing & Exteriors is their professionalism and honesty. They dont cut corners, you can tell they take pride in their work. Its rare to find a company that communicates so clearly and follows through on what they promise. Their team is friendly, knowledgeable, and always willing to answer questions, which makes a big difference when you're making a big investment in your home. I wouldnt hesitate to recommend them to family and friends.

Carter Exteriors is a trustworthy, hardworking and reliable company. I have a background in government public service, specifically the building department as a permit technician and it is hard to find amazing contractors that have it all. Quality work, quality staff and this company is it!

Wonderful company that does beautiful work and is very friendly. I called to ask about estimates for routine maintenance and roof replacement in northern states vs. southern states, as I am from the south and looking to move up north, and all questions were answered. I recommend to anyone living in the area, they know their stuff!

Hands down the best contractor experience weve had. Respectful crew, clear pricing, and excellent craftsmanship

Awesome customer support! Everything I've seen so far is clear and easy to understand.

From the beginning, everything was very professional, their service was fast and of great quality. Thank you so much for installing my gutters.

I recently contacted Carter Roofing & Exteriors with several questions about their services, and I was thoroughly impressed by their exceptional customer service. The team was incredibly responsive, knowledgeable, and patient, taking the time to answer all my inquiries in detail. They provided clear explanations and helpful advice, making me feel confident and well-informed about my options. Their professionalism and dedication to customer satisfaction truly set them apart. I highly recommend Carter Roofing & Exteriors for anyone seeking reliable and friendly service. Thank you for your outstanding support!

Prompt service, great workmanship by Carter Exteriors!

This is a very reliable company they offer financing options and they offer $100 off new roof, gutters, and siding.

Quality roofing at affordable pricing!

Carter Roofing & Exteriors was great to work withprompt, professional, and delivered quality results. Our home looks fantastic, and the process was smooth from start to finish. Highly recommend their services!

I came across this company when I was looking for roofing ideas. They have many options that could fit for my needs. They seem like a professional and respected company.

I love how the website discusses each service it provides. It made it very easy to shop and choose the best place.

5 star roofing services, fantastic!

Carter Roofing & Exteriors - Roofing Services seems to have lots of experience serving customers and they also have a clear online profile. I would use them if I lived up that way!

We love all the information this company provides about residential roofing

I have a wonderful and amazing experience from this company. They have a unique materials that provides a long lasting solutions. When it comes to budgetting, this company will help you within your budget and they make sure that everything they offered are exceptional. I could say this roofing company has a high quality materials. Recommended!

This review is for the website, not the business itself, since I haven't used their services yet. The website is very user-friendly and contains all of the information I would need in an easy-to-find layout. I also really like the large number of pictures of their work.

Austin and his whole team did an excellent job on our roof replacement. Austins attention to detail and the time he took to answer our questions and to help us through the various decisions was outstanding. Communication with him and his team during the job was prompt and easy, and the safety details (clear passage whenever we needed to come or go during the job, and meticulous clean up of nails/debris afterward) were thorough. We are very pleased with our new roof and glad to know who well be contacting in the future when it comes to other exterior home upgrades!

Very professional and extremely knowledgeable.

We have been looking into having a flat roof put on our home. From the moment I contacted this company it was obvious that they were the ones for the job. They were able to walk me through the entire process in a way that I understand, and could not have been more polite.

i like the way they work, high quality and great communication with their customers

Great information provided when I wanted to learn more about their roofing services- will definitely use them!

Haven't had to use them personally but they are very easy to contact and their website provides all the information you would need to easily make.any roofing decisions.

Easily contactable to get more info on their servies

Very impressive service, I highly recommend them.

If you want a fast estimate this is the place! The website really helps you understand everything they provide and they are very attentive.

Looks like a good affordable small business

I highly recommend Carter Roofing & Exteriors for their exceptional roofing services to my friends and family.

This company has made sure to get their presence established and up to par. I love how the Google search pulls up the Google profile, sponsored and, the website, and the Facebook page. It provides legitimacy and builds trust off the back.